● AI receptionist for UK businesses

Never miss another call. Your AI receptionist picks up 24/7.

PhoneAnswerer answers every call in a natural, friendly voice — taking messages, answering questions about your business and texting callers your booking link while you get on with the job. Far better than voicemail, and a fraction of the cost of a call centre.

From £39/month Set up in 10 minutes No card needed to try
📅
Booking link sentby text to the caller
M
Maisie is answering ● Live call · 00:42
Good morning, Hughes Plumbing & Heating, Maisie speaking. How can I help?
Hi, my boiler's stopped working. Can someone come out this week?
Sorry to hear that! I'll text you a link to book an engineer's visit. Could I take your name and postcode?
Sarah Jones, M14 5RT.
Thanks Sarah — the link's on its way and I've passed your details to the team.
💬
Summary sentto your phone & email
24/7Answers every call, day or night
7 daysFree trial, no card needed
10 minFrom sign-up to answering calls
£39Starting price per month
The problem

Every missed call is a customer ringing your competitor

Most callers won't leave a voicemail. If you can't pick up, they'll simply try the next business on the list.

Answering it yourself

You're up a ladder, with a client or driving between jobs.

  • Constant interruptions
  • Calls missed after hours
  • No time for real work

Relying on voicemail

Callers hang up rather than leave a message.

  • Lost leads every week
  • Feels unprofessional
  • Endless call-backs

Hiring a receptionist

Staff or call centres cost hundreds or thousands a month.

  • £1,500+/month for staff
  • Office hours only
  • Holidays & sick days

There's a better way.

PhoneAnswerer answers instantly, knows your business inside out and sends you a tidy summary of every call — for less than the price of a weekly coffee run.

  • Picks up every call, 24/7/365
  • Sounds natural and friendly
  • Texts callers your booking link
  • Costs a fraction of a receptionist
Features

Everything a great receptionist does — without the salary

Trained on your business

Knows your services, prices and opening hours

Just enter your website or Google Business Profile. PhoneAnswerer learns about your business automatically, so it can answer common questions accurately from the very first call.

  • Learns from your website in minutes
  • Add your own FAQs and message-taking questions
  • Choose a voice, name and greeting
Business profile ✓ Trained
Websitewww.hughesplumbing.co.uk
ServicesBoiler repair, servicing, bathrooms, emergency call-outs
HoursMon–Fri 8am–6pm · Sat 9am–1pm
Area coveredManchester, Salford & Stockport
Always on

Answers every call — evenings, weekends and bank holidays

No hold music, no engaged tone, no voicemail. PhoneAnswerer handles several calls at once so customers aren't left waiting.

  • Several calls at the same time
  • Transfer urgent calls straight to you
  • Filters out spam and sales calls
This week Available 24/7
MonTueWedThuFriSatSun
✓
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Calls answered47 · 0 missed
Spam calls blocked12
Instant summaries

Every call summarised and sent to your phone

Get a text and email the moment a call ends, with the caller's details, what they wanted and what happens next. Recordings and transcripts are in your account.

  • Text and email notifications
  • Call recordings and transcripts
  • Star, rate and add notes to calls
Recent calls 3 new
SJ
Sarah JonesBoiler repair · booking link sent
Link sent
MK
Mark KhanQuote for bathroom refit · call back
Message
EW
Emma WrightAsked about Saturday opening
Answered
How it works

Up and running in three simple steps

No new phone system, no hardware, no technical know-how needed.

Add your business

Pop in your website or Google Business Profile and PhoneAnswerer learns what you do.

⏱ 2 minutes

Personalise your receptionist

Pick a voice, set your greeting and tell it how to handle messages, booking links and urgent calls.

⏱ 5 minutes

Forward your calls

Divert your existing landline or mobile number — works with BT, Vodafone, EE, O2 and more.

⏱ 3 minutes
Industries

Made for busy UK businesses

Trades

Plumbers, electricians & builders

Capture every job enquiry while you're on site. PhoneAnswerer asks the right questions, takes the postcode and sends you the details — so you can keep your hands on the tools.

Try it free
Thanks for calling Patel Electrical. Is this an emergency or a planned job?
Planned — I need a new consumer unit fitted.
No problem. Could I take your name and postcode? I'll pass it straight to the team to arrange a quote.
Pricing

Simple pricing in pounds. No contracts.

Try it free for 7 days — no card needed. Cancel any time.

Starter

For sole traders who need every call answered.

£39/month
excl. VAT · billed monthly
250 minutes / month
  • 24/7 AI call answering
  • Message taking (2 custom scenarios)
  • Send booking links by text
  • Spam call filtering
  • Recordings, transcripts & summaries
Start free trial

Pro

For busy, multi-staff businesses with high call volumes.

£239/month
excl. VAT · billed monthly
2,000 minutes / month
  • Everything in Business, plus:
  • Unlimited call scenarios
  • Priority email support
Start free trial
Extra minutes 15p/min

Go over your allowance? We'll never cut you off — pay only for what you use.

Pay annually 2 months free

Choose annual billing on any plan and get twelve months for the price of ten.

Every plan includes
UK local phone numberMultiple calls at onceCustom voice & nameRecordings & transcriptsEmail & text alertsTeam membersCall data stored in the UK
FAQ

Questions? We've got answers.

How does the free trial work?

Sign up without a card and your receptionist is ready in minutes. For 7 days you can call it from your own phone numbers to test it. When you're happy, choose a plan and add a card to start answering your customers' calls — you won't be charged until the trial ends.

Do I need a new phone number?

No. Keep your existing landline or mobile number and simply set up call forwarding — we'll walk you through it for your provider. You also get your own UK local number, which you can give out directly if you prefer.

Does it sound like a robot?

No. PhoneAnswerer uses natural-sounding AI voices and speaks conversationally. You can choose from several voices and give your receptionist its own name and greeting. Callers are told at the start of the call that they're speaking to an AI assistant and that the call may be recorded.

Are prices shown with VAT?

Prices are shown excluding VAT. UK VAT at 20% is added at checkout. VAT-registered businesses can reclaim it as normal.

What happens if I go over my minutes?

We'll never stop answering your calls. Extra minutes are billed at 15p per minute, and we'll let you know if a bigger plan would save you money.

Where is my data stored?

Your call recordings and transcripts are stored on servers in London. Recordings are deleted automatically after 30 days and transcripts after 12 months, and you can delete them sooner at any time. We handle your data in line with UK GDPR — see our privacy policy.

Can I cancel at any time?

Absolutely. There are no contracts or cancellation fees — cancel from your account in a couple of clicks.

Stop missing calls. Start winning more work.

Let PhoneAnswerer handle the phone while you focus on your customers.

Start my 7-day free trial →